Shipping

Shipping is free for all orders over €50 in mainland France. This means free delivery on a wide range of products.

Orders are dispatched quickly and generally delivered within 3 to 5 working days, depending on your location in mainland France.

Yes, we offer delivery to several countries. Delivery costs and times vary according to destination.

Returns

You have the right to cancel your order within 14 days of receipt. During this period, you can change your mind and return the product in its original condition. A link with a return label will be provided to facilitate the return of the goods.

All unused products in original condition are eligible for return within 14 days of receipt. Please consult our conditions for specific details.

Customer support

Our support service is available Monday to Friday, 9am to 5pm. We are committed to responding to all your requests as quickly as possible to ensure your satisfaction throughout your shopping experience.

Once your order has been shipped, you'll receive an e-mail with a tracking link so you can check the status of your delivery in real time.

Payment

We accept payment by credit card (VISA, Mastercard) as well as other secure card payment methods. So you can shop with confidence.

We do not currently offer payment in instalments. All payments must be made in full at the time of ordering.

Security

Our payment platform is secured with the best tools available to guarantee the confidentiality and security of your banking information.

We use advanced encryption technologies and comply with RGPD regulations to ensure the protection of your personal data.

Product sourcing

Yes, our soaps and cosmetics are made in the south of France, in the PACA and Alpes-de-Haute-Provence regions, guaranteeing local, artisanal quality.

Our products are designed with high-quality natural ingredients, in line with our commitment to naturalness and respect for the environment.